Service Delivery

latest news & developments
Elections: More than three decades into democracy, many voters approached polling stations with a simple question: who can fix the potholes, keep the taps running and keep the lights on. Photo: Delwyn Verasamy

A historic election for South Africa

Fed up with widespread service delivery failures and unstable municipal coalitions, millions of South Africans took to the polls in a pivotal local government election defined by…

Voter turnout: The 2026 local government elections marked a recovery in voter turnout after the record low of 2021. Photo: Delwyn Verasamy

15.9 million voters reshape local politics as coalitions loom

Voter turnout rebounded to 15.9 million in the 2026 local government elections, driven by middle-class frustration over service delivery failures as preliminary results point to…

Editorial: Why you needed to vote

As power and water outages struck Gauteng on election day, widespread voter apathy served only to protect the failing politicians responsible for crumbling municipal services.

Frustration: There’s a growing disillusionment among young people who have become increasingly sceptical of the political promises made to them.

‘They have forgotten us’

In Tembisa, community members grapple with voter fatigue, persistent service delivery failures, and shifting political loyalties as traditional parties lose ground.

Turnaround sought: An elderly Sophiatown resident says only “Gogo”, referring to DA leader Helen Zille, could return the crime-and-grimeridden neighbourhood to its former glory. Photo: DA

Sophiatown’s patience is wearing thin

Frustrated by mounting crime, dry taps, and uncollected rubbish, Sophiatown residents headed to the polls demanding urgent solutions and accountable leadership.

Mind the gap: Nelson Mandela Bay municipality demonstrates how repeated political changes become a problem. Photo: NMBM

Sharing power is easy; governing is hard

As South African municipalities grapple with water crises and unstable leadership, coalition governance faces a crucial test: moving beyond survival politics toward transparent,…

Leadership: Political parties entering coalition arrangements must place people's wellbeing above political expediency, personal ambitions and the endless contest for positions. Public office is not an opportunity to divide the spoils of political power, but a responsibility to improve lives. Photo: Delwyn Verasamy

When hunger knocked, we answered. Will our leaders do the same?

Reflecting on frontline food relief during the COVID-19 pandemic, Sello Hatang outlines crucial lessons on compassion, dignity, and anti-corruption for South Africa's incoming…

Hoping for change: First-time voter Timarie Grobler and her mother, Annemarie, after casting her vote in Kempton Park. Photo: Brian Sokutu

My first vote, my future

First-time voter Timarie Grobler cast her ballot in Kempton Park hoping for jobs, unity, and better infrastructure, as analysts urge parties to take South Africa's crucial youth…

Ward 90 councillor candidate Paul Nkhumane puts service delivery at the centre of his campaign

Ward 90 councillor candidate Paul Nkhumane has pledged to put service delivery, infrastructure, and youth participation at the forefront of his agenda for Ekurhuleni residents.

Bakerton CPF member Sadah Pachigadas.

The Bakerton Ballot: Political paralysis meets community policing in Ekurhuleni’s Ward 72

As rival political parties trade blame over service delivery failures in Ekurhuleni's Ward 72, the Bakerton Community Police Forum is stepping up to hold whoever wins accountable.

Voters queue at a voting station in Maseru

Ballot shortages and technical glitches disrupt voting as frustrated residents are turned away

Voting was disrupted across several stations due to technical glitches, missing ballots, and voters roll errors, leading to long delays and rising tensions.

Alexandra residents question political promises as parties campaign across township

Despite a heavy presence of political parties campaigning in Alexandra, residents express growing disillusionment over persistent service delivery failures and empty election…

What is the point of voting?: Ivory Park Extension 2 youth lose faith in the ballot

Disillusioned by persistent water shortages and persistent unemployment, young residents in Ivory Park Extension 2 say voting no longer feels meaningful.

Over the past four elections the smaller political parties have been losing votes hand over fist — except for the Freedom Front Plus (FF+). (David Harrison/M&G)

No water, no order: Sophiatown voter wants Freedom Front Plus to rescue SA

Frustrated by daily water cuts, uncollected rubbish, and urban decay, Sophiatown voter Joanna Moleko has cast her ballot for Pieter Groenewald and the Freedom Front Plus in…

President Cyril Ramaphosa voting, November 4.

Ramaphosa acknowledges municipal failures as service delivery takes centre stage

President Cyril Ramaphosa has acknowledged ongoing service delivery failures in Johannesburg and across the country, calling on incoming municipal councillors to prioritise basic…